September 18, 2025
Recently, we were tasked with creating a sitemap of a fairly large website with hundreds of sub-domains and several thousand pages for a public institution. The majority of the sub-domains on the site were related to individual departments, academic programs, research centers, faculty profiles, blogs, news and events. The Website Challenges I DiscoveredWhile trying to […]
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March 26, 2024
Colleges and universities are akin to a small town and serve a vast plurality of people. A college website, being its digital soul, serves a multitude of functions for its many audiences: prospective students, current students, parents, alumni, faculty & staff, donors, employers, research partners, foundations, media, financial institutions, and nearby communities at large. In […]
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April 28, 2018
User experience design handles the strategic, narrative and structural design of digital experiences in service of persuasion, conversion and delight. There is a science and art of user experience design for marketing websites. Here is the list of best practices we have developed over the last 25 years: 1. Recognize that customers, not you, are […]
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January 13, 2016
As a front-end web developer I deal with Design, User Experience, and User Interface challenges on a daily basis. I also have my fair share of opinions on what works and what doesn’t work in UI/UX design. Sometimes I am wrong, and recognizing that you are wrong is the first step towards progress. The following […]
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January 05, 2016
I don’t like the term “UX Design” and this is why. Back in the day, when the Internet was still emerging and I was studying Design at Carnegie Mellon University, we didn’t call people “users”. We called them “people”. As designers we were taught to set our egos aside, and deeply consider the lives of […]
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December 10, 2015
There is an old saying here in Pittsburgh: you can’t get there from here, which refers to the difficulty in getting around due to all of the rivers and streams in the area. I don’t think it’s said to be discouraging, as much as it is said out of laziness — directions tend to be a […]
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